How to Video Call Your Grandkids — Zoom, FaceTime & WhatsApp
Want to see your grandchildren's faces while you talk to them? Video calling makes that possible! It's like a regular phone call, but you can see each other on the screen.
This guide will help you get started, no matter what device you have.
First: Which App Should You Use?
The easiest thing is to use whatever app your family already uses. Ask them: "What do you use for video calls?" Common answers are:
- FaceTime — If everyone has iPhones or iPads
- WhatsApp — Very popular, works on any phone
- Zoom — Great for calling multiple people at once
📱 FaceTime (iPhone & iPad)
If you have an iPhone or iPad and your grandkids do too, FaceTime is the easiest option. It's already on your device!
To make a FaceTime call:
- Open the FaceTime app (green icon with a video camera)
- Tap the + button at the top
- Type your grandchild's name or phone number
- Tap the Video button (the camera icon)
- Wait for them to answer — you'll see their face!
To answer a FaceTime call: When someone FaceTimes you, tap the green Accept button.
WhatsApp works on any smartphone and is free. Many families use it because it works even when calling other countries.
To make a WhatsApp video call:
- Open WhatsApp (green icon with a phone)
- Find the person you want to call in your chats
- Tap the video camera icon at the top right
- Wait for them to answer
Don't have WhatsApp? Ask a family member to help you download it, or call us and we'll walk you through it.
🎥 Zoom
Zoom is great for calling multiple grandchildren at once — like a family gathering on screen!
To join a Zoom call (easiest):
- Ask your grandchild to send you a Zoom link
- Click the link — it will open Zoom
- Tap Join with Video
- Tap Call using Internet Audio
- You're in! Wave hello!
Tips for Better Video Calls
- Face a window — Natural light on your face helps them see you better
- Hold the phone steady — Or prop it up against something
- Speak normally — No need to shout!
- Look at the camera — The little dot at the top of your phone
Common Questions
Do video calls cost money?
FaceTime, WhatsApp, and Zoom are all free. They use your internet connection (WiFi), not your phone minutes.
Can they see my whole house?
They can only see what's behind you and to your sides. Find a spot with a nice background, or just don't worry about it — your grandkids want to see YOU, not your living room!
What if I look bad on camera?
Your grandchildren love you and want to see your face. Don't let this stop you from connecting!
Need Help Setting This Up?
We'll walk you through it step by step, at your pace
Available 7 days a week, 8am - 8pm